Concierge Services

1. Greet residents, visitors and staff.
2. Open doors for residents, guests and staff.
3. Assist with building information and directions.
4. Perform building tours for prospective residents.
5. Assist with transportation services.
6. Assist with weather-related needs.

1. Answer front desk phone promptly.
2. Assist in scheduling maintenance services.
3. Manage key services.
4. Maintain log of visitors, contractors, & activities.
5. Notify residents of visitors.

1. Enforce building policies and procedures.
2. Report to building management any service needs.
3. Walk common areas to ensure clean, tidy and proper use.
4. Report any spills, cleaning needs or repairs needed as soon as aware.
5. Manage access and entry to building and units.

1. Receive, log and store all packages.
2. Maintain package receipts.
3. Assist with delivery to unit if needed.
4. Notify residents of package arrivals.

1. Attend to all fire, building system, access & security alarms.
2. Monitor security camera footage.
3. Address suspicious individuals or behavior.
4. Contact police, fire, EMS in case of emergency.
5. Contact management in all emergency scenarios.
6. Assist with building evacuation.

Virtual Concierge Services provide high quality surveillance and concierge services at a lower price for consistent 3rd shift coverage - no desk required!

Learn more about this innovative service and combine with live concierge, or use virtual alone.