Clean Advantage Corporation has serviced the Washington, D.C. metro area for more than 42 years. Our philosophy is simple: if you don’t look good, we don’t look good.
Clean Advantage wants to answer any possible questions you may have about our commercial and residential services. If you don’t see your question answered here, please contact us today at (301) 579-8820 to speak with our team.
Q: Describe your method for screening prospective employees and for ensuring compliance with Federal, State, and local regulations regarding eligibility.
With over 400 employees, Clean Advantage is experienced at vetting prospective employees to ensure compliance with all laws and regulations. We complete a full background check on all employees and verify employment eligibility with E-verify.
Q: How do you ensure personnel are capable and qualified to conduct the services described herein?
Clean Advantage hires only experienced cleaning professionals and has many long-term employees on staff. We provide extensive, on-going training in the latest cleaning techniques to address the needs of our customers. Our internal multi-layered quality control process ensures superior results every time from every employee.
Q: Does your company have an introductory training course, to prepare new employees for service?
Clean Advantage employees are fully trained on our policies and procedures, both upon initial employment and on-going to ensure they continue to meet our exacting standards. Employees also receive specialized training in the safe use of chemicals and any equipment necessary to perform their jobs.
Q: Does your company have a continuing education program, to ensure that employees adhere to best practices and industry standards?
At Clean Advantage, we never stop training our employees. Each team member is trained not only in the latest cleaning techniques but also in soft skills such as customer service and project management. Our training curriculum includes weekly communications to ensure everyone on the team understands how to utilize any new equipment or chemical being used on the job.
Clean Advantage is proud to belong to the International Sanitary Supply Association (ISSA) and the Building Service Contractors Association International (BSCAI). Our membership in these associations means we’re committed to ensuring we stay current on the latest technology in sanitation and cleaning.
Q: Who will supervise janitorial personnel, to ensure timely arrival and quality performance?
Our experienced, extensively trained and well-equipped supervisory staff is what sets Clean Advantage apart. Each and every one of our supervisors has a strong background in all areas of cleaning technology, both pre-and post-covid. Every project is supervised by an on-site manager who is equipped with an iPad and our customized, cloud-based app that allows for constant communication with our customers, cleaning crews, and our home office.
We’ve furthered our investment in our supervisory team with a $500,00 fleet of more than 40 branded company vehicles. Our company cars and trucks are fueled and maintained by Clean Advantage to ensure our supervisors have safe, reliable transportation to each and every job site. The majority of our fleet are hybrid vehicles, and we’ll continue to expand our hybrid fleet to help ensure a greener future for our community. Our vehicles travel throughout the entire Washington, D.C. metropolitan area on any given workday managing their job sites. We track each and every vehicle via GPS so that we’re able to monitor the activity of our supervisors.
Q: What are his or her qualifications?
In order to be promoted to a supervisory position, each Clean Advantage employee must have a background in all areas of cleaning technology.
Q: A good reporting regimen is crucial to successful service.
Clean Advantage uses a customized, cloud-based app for all reporting and all supervisors are equipped with an iPad to ensure efficient, open communication with any customer at any time. Any member of our customers’ teams is eligible to have access to the app as well, to ensure open communication.
Clean Advantage Corporation has taken many actions to address COVID-19. We ensure our employees are working in safe environments and assist that they keep the buildings in which they work disinfected. Our employees are required to wear face masks or face covering, and gloves at all times, no exceptions. We encourage social distancing and prohibit employees from reporting for work if they have experienced flu-like symptoms and/or a fever of 100.4 or higher. We have been working very closely with our employees to make sure they remain healthy and are following the new procedures we have put in place.
If an employee tests positive for Covid-19 or is exposed and/or the property requests our employee to quarantine (for up to 14-day), Clean Advantage Corporation will pay up to a maximum of 80 hours at our employee’s hourly rate or use their sick leave for their absence. Clean Advantage Corporation will have a temporary employee on the property to accommodate the absence of the regular employee until the quarantine period is over and/or we receive their negative COVID-19 test results.